June 29, 1994

  Mr. Peter Urs Bender
  The Achievement Group
  108-150 Palmdale Drive
  TORONTO, Ontario
  M1T 3M7

  Dear Peter:

  Thank you for your outstanding presentation at our Canadian Water Quality Associa-
  tion convention in Ottawa. Judging by the numerous positive comments, your speech
  was very well received. People were able to identify quite quickly with your message.
  Not only did they enjoy your address, but they liked you and your method of delivery.  

  An added touch was the presentation of your book "Secrets of Power Presentations".
  To everyone in attendance, this was a definite plus.

  Again, Peter, thank you for making our closing luncheon a success.

  Lou J. Smith
  Executive Director