November 17, 1989  

  Mr. Peter Urs Bender
  The Achievement Group
  150 Palmdale Drive
  Toronto, Ontario
  M1T 3M7

  Dear Mr. Bender,

  On behalf of those management and staff of Holderbank Consulting Ltd.
  who recently attended the in-house seminar on "Creative Presentations",
  I would like to thank you for making this an informative and
  entertaining encounter.

  We were represented by senior as well as relatively new employees. The
  reaction from all was the same -- an enjoyable and most valuable
  experience from which numerous new ideas were gleaned.

  As a service organization, it is important that all our employees
  project a professional image. Your seminar has certainly helped
  everybody to improve on this.

  I am sure we would not hesitate to call on your talents again for
  similar or other seminars in the future.

Yours very truly,

W. Justrich