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Keynote Introduction to Peter Urs Bender
on "Face-to-Face Communication"

We all live in a high-tech, fast moving, new society. We use email, voicemail, and snailmail to communicate. But old-fashioned face-to-face communication is still what gives us the real impression of the person we are talking to.

When we meet someone new, within the first few seconds they decide if we are:
  • Trustworthy
  • Reliable
  • Honest
  • Worth doing business with
Peter Urs Bender and Dr. Robert Tracz wrote the book "Secrets of Face-to-Face Communication." The initial press run was 8,000 copies. Within a month, Stoddart took it back to press for a second printing.

To improve our communication techniques, today we have the opportunity to hear from Peter Urs Bender. Please give him a warm welcome...

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