Mr. Peter Urs Bender
  The Achievement Group
  150 Palmdale Drive
  Unit 108
  Toronto, ON
  M1T 3M7

  Dear Peter:

  On behalf of the Canadian Roofing Contractors' Association I would like to express our sincere
  appreciation for the excellent job you did in giving the Monday afternoon presentation at our
  1993 CRCA Conference in Toronto.

  We apologize for the delay and appreciate your flexibility in continuing your presentation.

  You helped to make it one of the most successful Conferences CRCA has held. The content and  
  delivery of your presentation were excellent. Everyone in the audience could relate to many of
  the things you mentioned. The delegates and spouses thoroughly enjoyed your presentation.

  Thank you again for helping to make the 1993 Conference a success.

  Yours truly,
  John E. Hill
  Executive Director