October 26th, 1992  



  Mr. Peter Urs Bender
  The Achievement Group
  150 Palmdale Drive
  Unit 108A
  Toronto, Ontario
  M1T 3M7


  Dear Peter,


       On behalf of Countrywide Realty Systems Inc., our Owner/Brokers and the hundreds of
  Countrywide salespeople, I would like to thank you for your informative presentation on Body
  Language
at our recent Sales-A-Rama. The entertaining fashion in your delivery made the
  experience memorable. Even though this event occurred over a month ago I continue to get
  positive comments from our associates who were in attendance.

       Peter, I have read your book "Secrets of Power Presentations" and have found your
  message to be quite rewarding. I have recommended to all of our owner/brokers that they obtain  
  a copy which would greatly assist them in their weekly sales meetings as well as in everyday
  living.

       It was indeed a great pleasure having you as our keynote speaker. Continued good
  success Peter.

Yours truly  
  
Hugh Cook  
Exec. Vice-President, Operations